Privacy Policy

At Conversify, we prioritize your privacy and are dedicated to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you engage with our sales gamification and client engagement services. It also explains your rights and choices concerning your personal data.

We encourage you to read this policy thoroughly. By accessing our services, website, or platform (https://www.conversifytech.com/) , you agree to the practices described in this policy.

If you have any concerns or questions, feel free to contact us at sales@conversifytech.com.

This Privacy Policy applies to:

• Users of our website and digital platforms.
• Clients utilizing our sales gamification and client engagement services.
• Participants in our gamification tools and challenges.

It does not cover third-party websites, services, or platforms not directly operated by Conversify. Please refer to their respective privacy policies for information about their practices.

We collect information to deliver, personalize, and enhance our services. The types of information we collect are as follows:

2.1 Personal Information

This includes data you voluntarily provide to us when you:

• Create an account or sign up for our services.
• Participate in gamification challenges, leaderboards, or surveys.
• Contact us via forms, emails, or customer support.
• Subscribe to newsletters, updates, or promotional materials.

Personal information may include:

• Full name
• Email address
• Contact number
• Job title, team, or department
• Company/organization name
• Billing information for subscriptions or payments

Any other details you choose to share with us.

2.2 Non-Personal Information

We automatically collect certain data when you interact with our website or platform, including:

• Device type, browser type, and operating system.
• IP address and geographic location.
• User behavior, such as pages visited, time spent on the site, and interaction with gamification tools.
• Referring/exit pages and clickstream data.

2.3 Gamification Metrics

As part of our services, we may collect:

• User performance statistics (e.g., points scored, milestones achieved, or challenges completed).
• Engagement metrics, such as time spent on tasks and interaction patterns.
• Feedback or input provided during surveys or quizzes.

2.4 Cookies and Similar Technologies

We use cookies, beacons, and other tracking technologies to:

• Enhance your experience by saving preferences and tracking your progress.
• Understand usage trends and improve service delivery.
• Provide personalized content and marketing tailored to your interests.

You can manage your cookie preferences through your browser settings. For detailed information, refer to our Cookie Policy.

We use the information we collect to:

3.1 Provide and Improve Services

• Deliver gamification features, such as leaderboards, challenges, and user engagement tools.
• Optimize user experience and platform performance.
• Create and deliver personalized dashboards or analytics.

3.2 Communication

Respond to your inquiries, requests, or technical issues.
Share newsletters, product updates, or promotional campaigns.
Provide tips, recommendations, or training resources to maximize engagement.

3.3 Analytics and Insights

Analyze user behavior to refine gamification strategies.
Generate reports and insights for clients based on employee or participant performance.

3.4 Compliance and Security

Protect against fraudulent activities and unauthorized access.
Comply with applicable legal requirements and enforce our terms of service.

We do not sell or rent your personal data. However, we may share your information in the following ways:

4.1 With Service Providers

We work with trusted partners who provide services such as:

• Hosting and maintaining our platform.
• Data analysis and business intelligence.
• Payment processing and subscription management.

4.2 As Part of Legal Obligations

We may disclose your data to law enforcement or government authorities when:

• Required by law or regulation.
• Necessary to protect our legal rights or the safety of our users.

4.3 In Business Transactions

In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity under the same privacy terms.

We retain your information for as long as needed to:

• Fulfill the purposes described in this policy.
• Comply with legal or contractual obligations.
• Maintain records for business or operational needs.

When your information is no longer required, we securely delete, anonymize, or archive it.

We take your data’s security seriously and implement industry-standard measures, including:

• End-to-end encryption during data transmission.
• Access control protocols to prevent unauthorized access.
• Regular audits and security assessments to identify and mitigate risks.

While we strive to protect your data, no system is entirely secure. Please notify us immediately of any suspected data breaches or vulnerabilities.

Depending on your location, you may have the following rights regarding your personal data:

7.1 Access and Correction

Request access to the personal data we hold about you.
Update or correct inaccurate or incomplete information.

7.2 Data Deletion

Request that we delete your personal data, subject to legal or operational requirements.

7.3 Marketing Preferences

Opt out of receiving promotional emails by following the unsubscribe link in our communications.
Adjust your cookie settings to limit targeted advertising.

To exercise your rights, contact us at sales@conversifytech.com. 

We use cookies to enhance functionality and gather analytics. Types of cookies we use include:

• Essential Cookies: Necessary for basic website functionality.
• Performance Cookies: Track user behavior for improvements.
• Personalization Cookies: Save your preferences for a better user experience.

You can disable cookies in your browser settings; however, doing so may affect certain features.

If you access our platform from outside India, your data may be transferred to and processed in a country with different privacy laws. By using our platform, you consent to such transfers.

Our website may include links to external platforms or services. Conversify is not responsible for the privacy practices or content of these third-party sites. Please review their respective privacy policies.

Our services are not directed at children under 13 years of age. If we discover that we have inadvertently collected data from a child, we will promptly delete it.

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. We will notify you of significant updates by posting a revised version on our website with the "Effective Date" updated.

We encourage you to review this policy periodically to stay informed.

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your privacy rights, contact us at:
Conversify
(https://www.conversifytech.com/)    
Email: sales@conversifytech.com 
Phone: IN +91 99307 33234 | UAE +971 52 388 7985 | US +1 718 516 1216